Frequently Asked Questions
Everything you need to know about our premium cedar garden solutions.
What type of cedar do you use for your planters?
We exclusively use 100% sustainably sourced Western Red Cedar, known for its natural resistance to rot, decay, and insects, ensuring your garden lasts for seasons to come.
Do I need to use a plastic liner with my cedar planter?
No, cedar is naturally moisture-resistant. However, we include a permeable landscape fabric liner with every order to protect the wood and prevent soil washout while allowing for proper drainage.
How long does shipping take?
Standard orders are processed within 2-3 business days. Depending on your location, shipping typically takes between 5 to 7 business days via our carbon-neutral delivery partners.
Are the planters easy to assemble?
Yes! Our planters feature a tool-free or minimal-tool assembly design. Most units can be fully assembled in under 15 minutes with the provided easy-to-follow instructions.
Do you offer a warranty on your products?
We stand by our craftsmanship. Every Cedar Planter comes with a 3-year limited warranty against structural defects and wood rot.
What is your return policy?
If you are not completely satisfied with your purchase, you can return your unused planter in its original packaging within 30 days for a full refund, minus shipping costs.