Returns & Exchanges
At Cedar Planters, we stand behind the craftsmanship of our natural wood products and offer a 30-day return window to ensure your gardening experience is perfect. If you are not completely satisfied with your purchase, we are here to help with a straightforward return or exchange process.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully disassemble your planter if necessary and pack all components in the original packaging to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our workshop inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing